Safety Guidelines
Stay safe while trading on Simmerce B2B marketplace
Look for Verification Badges
Always prioritize suppliers with verified badges and high ratings.
Check Business Documents
Verify GST certificates, trade licenses, and company registration details.
Visit Physical Location
For high-value orders, consider visiting the supplier's facility.
Read Reviews & Ratings
Check feedback from other buyers and their trading history.
Use Platform Messaging
Keep all communications within Simmerce's secure messaging system.
Document Everything
Keep records of all agreements, quotes, and communications.
Verify Contact Details
Cross-check phone numbers and email addresses with official records.
Be Cautious of Urgency
Be wary of suppliers pushing for immediate decisions or payments.
Use Secure Payment Methods
Prefer bank transfers, letters of credit, or escrow services for large orders.
Avoid Advance Payments
Never pay 100% in advance. Use milestone-based payments when possible.
Verify Bank Details
Double-check bank account details and beneficiary names before transfer.
Get Payment Receipts
Always obtain proper invoices and payment acknowledgments.
Strong Passwords
Use unique, complex passwords and enable two-factor authentication.
Regular Login Monitoring
Check your account activity regularly and report suspicious logins.
Secure Devices
Only access your account from trusted devices and secure networks.
Logout After Use
Always log out completely, especially on shared computers.
Suspicious Supplier Behavior
- • Requests for immediate full payment
- • Unusually low prices compared to market rates
- • Reluctance to provide business documents
- • No physical address or contact details
- • Pressure to move communication off-platform
Payment & Communication Red Flags
- • Requests for payment to personal accounts
- • Poor grammar or unprofessional communication
- • Inconsistent product information
- • No samples or quality certificates available
- • Fake testimonials or reviews
24/7 Fraud Hotline
+91-XXXX-XXXX-XX
For immediate assistance with fraud or security issues
Security Email
security@simmerce.com
Report security concerns and suspicious activities
Our Safety Commitment
Simmerce is committed to providing a safe and secure B2B marketplace. We continuously monitor activities, verify suppliers, and work with law enforcement to protect our users from fraud and ensure trustworthy business transactions.